Pickfords, the sequel...

In the interest of fairness I should point out that the Pickfords sale rep has just popped round as they like to do follow-ups (was everything ok, did you get all the paperwork through in time – that sort of thing). We told her of the problems we had had, and she apologised and promised to make sure they were fed back to HQ. It also transpired that we were supposed to receive a load of paperwork after I had send in the acceptance form, which has never arrived, including even a receipt for the cheque I sent...

But the guys were great and will be back tomorrow (am!) to pack up the rest of our stuff. At least we’ve made a start, I feel better already!