Abbey: we care a lot less than you would think

Further to my previous postings about bad service, Abbey continue to underwhlem me with their customer care or lack thereof. Yes, they've messed up again but they really don't give a shit and for that they should be applauded because let's be honest, there's something refreshingly honest about an attitude that says: we're just in it for the money and our shareholders and fancy adverts with Lewis Hamilton - customers are just there to be let down, irritated and if necessary, crushed!

Agree, disagree? Let me know your horror stories...